Introduction
Wellez Digital (website url address: https://wellez,digital/) appreciates your interest, business and trust. We are a digitally based company, creating products to enhance your work and lifestyle experience. Please read this Policy in order to have permission to use our services.
Billing and Payments Policy
Paid Accounts
Paid Subscriptions. Some of our Services allow you to purchase paid subscriptions to benefit from enhanced features and functionalities (the “Benefits”). The exact nature of the Benefits differs between Services and will be made clear to you before purchase. You can manage your paid subscription from your account settings.
Fees: All charges, including subscription fees, will be made clear to you before purchase.
Billing. If you sign-up for a paid subscription or purchase any Services, you will provide complete and accurate billing information, including a valid payment method. For paid subscriptions, we will automatically charge your payment method on each agreed-upon periodic renewal until you cancel. If your payment cannot be completed, we may downgrade your account or suspend your access to our Services until payment is received.
Service Credits. You can pay for some Services in advance by purchasing service credits. All service credits are subject to our Service credit terms.
Refund. As you get the digital product or access to the functionality – there is no refund available after the access was granted once. If you have purchased a downloadable product – you can contact support to find a conclusion for your question.. To cancel and request a refund please contact Support.
Cancellation. You can cancel your paid subscription at any time by updating your account settings. You will not be charged after you cancel your paid subscription. You will continue to have access to the Benefits until the end of the subscription period you have paid for, at which point your cancellation will become effective. Unless we specify otherwise, you will not receive a refund or service credit for any days between the day you cancel and the last day of the subscription period you have paid for.